Subscriptions are billed monthly through Stripe. Each plan includes a 14-day free trial; a valid card is required to start the trial, and you won't be charged until it ends. There is no long-term contract — plans run month to month.
Cancel anytime through the self-service billing portal, linked from your welcome email and available on request. Cancellation takes effect at the end of your current billing period — you keep access through the period you've already paid for, and no partial-month refund is issued for the remainder.
If a monthly report doesn't arrive, or arrives with errors that make it unusable, that month is refunded in full — email blake@linecheckco.com and it's handled directly, no dispute process required.
The one-time setup fee ($400) is refundable if the initial report is not delivered. Once your first report has been built and delivered, the setup fee is non-refundable.
Line Check does not connect to your POS, payment processor, or bank. You send a file you export yourself, and it's used only to build your report and, where you've agreed, to improve how Line Check reads your POS format. Files are not shared with any third party.
Questions about billing, cancellation, or a refund: blake@linecheckco.com.
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